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Successful Online Learning for Sustainable Last Mile Logistics
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CHAPTER 2 :: LMD logistics operations and impacts
(document): 2.3.2 Consumer behaviour and expectations
(document): 2.3.2 Consumer behaviour and expectations
2.3.2 Consumer behaviour and expectations.pdf
2.3.2 S1 How could LMD meet customer expectations_EN.pdf
2.3.2 S2 How to survive as Consumer Delivery Trends Evove_EN .pdf
2.3.2 Sources document.pdf
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◄ (document): 2.3.1 Traffic flow and congestion
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Welcome to the SUSMILE eLearning platform!
Unit 1.1: Scope and definition of Last Mile Distribution logistics
(e-learning): 1.1.1 Introduction to LMD
(e-learning): 1.1.2 A bit of history
Unit 1.2: The main stakeholders of a typical supply chain LMD
(document): 1.2.1 Stakeholders of the Urban Logistics
(e-learning): 1.2.2 Supply Chain Actors
(e-learning): 1.2.3 Public Authorities
(e-learning): 1.2.4 Demand Side Actors
(document): 1.2.5 Environmental Regulation Bodies
Unit 1.3: Variety of product flows in the LMD ecosystem
(e-learning): 1.3.1 Different types of products and flows
(e-learning): 1.3.2 Express, courier and postal services
(e-learning): 1.3.3 Retail Outlets distribution
(e-learning): 1.3.4 Hotel and Catering services
(e-learning): 1.3.5 Waste Management
(e-learning): 1.3.6 Construction and road services
Unit 1.4: Characteristics and complexity of urban freight logistics
(conference): 1.4.1 A Specific Ecosystem to Deal with
(document): 1.4.2 Public Space Sharing
(document): 1.4.3 Infrastructure Measures
(document): 1.4.4 Regulatory measures
(document): 1.4.5 Environmental Goals and Targets
(document): 1.4.6 Environmental Regulations in Urban Areas
Practical Activities
Unit 2.1: Equipment & tools of urban logistics
(e-learning): 2.1.1 Introduction to transport modes available to LMD
(document): 2.1.2 Internal combustion engine vehicles
(document): 2.1.3 Clean and zero-emission vehicles
(document): 2.1.4 Multimodal distribution models
Unit 2.2: Last Mile Distribution schemes
(conference): 2.2.1 Presenting a LMD model
(document): 2.2.2 The very last mile flow: customer-oriented service
(document): 2.2.3 Getting products near the delivery point
(document): 2.2.4 Optimising operations near the city
Unit 2.3: Trends in last mile delivery operations
(document): 2.3.1 Traffic flow and congestion
(document): 2.3.3 Regulations in the city
(document): 2.3.4 Technology trends
(document): 2.3.5 Impact of disruptive events on LMD
Unit 2.4: Societal demands and trends
(e-learning): 2.4.1 Definition od sustainability and sustainable development
(e-learning): 2.4.2 Sustainable development goals
(e-learning): 2.4.3 Doughnut economics
(e-learning): 2.4.4 Corporate Social Responsibility
(document): 2.4.5 The European Green Deal
Unit 2.5: Environmental and social impacts of LMD logistics
(e-learning): 2.5.1 Pollution and Climate Change
(document): 2.5.2 Measures indicators environmental sustainability
(document): 2.5.3 Reverse logistics operations and models
(conference): 2.5.4 Reverse logistics environmental impacts
(conference): 2.5.5 Customers expectations and requests
(document): 2.5.6 Attractivity and working conditions in LMD
(document): 2.5.7 Social Utility of LMD for society
Practical Activities
Unit 3.1: Logistics coping mechanisms in the urban environment
(document): 3.1.1 Organisation and methods vs technology
(conference): 3.1.2 Adapting distribution model to new area
(conference): 3.1.3 Investing in collaboration
Unit 3.2: Information management: the key to success
(e-learning): 3.2.1 New technologies impact on society
(document): 3.2.2 Technologies most fit for LMD logistics
(document): 3.2.3 Information collection in LMD
(conference): 3.2.4 Mutual benefits of information management
Unit 3.3: Corporate Social Responsibility trends
(document): 3.3.1 Enterprises effort towards a virtuous impact
(conference): 3.3.2 Evolution of shippers strategy
(document): 3.3.3 Labels and certifications to acknowledge CSR logistics
Unit 3.4: Improving logistics' effectiveness & impact
(document): 3.4.1 Optimising logistics operations
(document): 3.4.2 Urban drivers behaviour
(document): 3.4.3 Increasing stress resistance of LMD operators
(document): 3.4.4 Investing in new technologies
(document): 3.4.5 Switching to new energy modes
(document): 3.4.6 Influencing circular ecoonomy flows
(document): 3.4.7 Raising consumers awareness
(document): 3.4.8 Freight quality partnership
Practical Activities
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(document): 2.3.3 Regulations in the city ►
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Course sections
General
CHAPTER 1 :: The environment of Last Mile Distribution logistics
CHAPTER 2 :: LMD logistics operations and impacts
CHAPTER 3 :: Trends for more effective LMD logistics
Serious Game