Successful Online Learning for Sustainable Last Mile Logistics

Indice degli argomenti

• Introduzione
  

  Introduzione

  • Welcome to the SUSMILE eLearning platform! Forum

    Access the SUSMILE eLearning platform to know more about how to organise last mile logistics and make it more sustainable!

    Here you will find on the one hand, an E-LEARNING MODULE with 62 training capsules distributed in 3 chapters, those in Units and finally 4 types of capsules: eLearning; document/source; conference and practical activity capsules. On the other hand, there is a SERIOUS VIDEO GAME, to put in practise all the contents included in the e-learning Module.

    Check out an overview of all the contents you will find here!

    To know more about the entire structure and detailed contents of the e-learning Module, read the complete User Guide.

• CHAPTER 1 :: The environment of Last Mile Distribution logistics
  

  CHAPTER 1 :: The environment of Last Mile Distribution logistics

  Last Mile Distribution (LMD) determines a certain segment of activities for all businesses that is deemed critical for any product to reach its customers in the best possible conditions. Compared to the rest of the supply chain and the different channels products or services need to get through, this last part requires the interaction among several actors and has an important impact on the urban ecosystem. This chapter will therefore present all its components to better understand their mutual interactions and main working mechanisms
  

  • Unit 1.1: Scope and definition of Last Mile Distribution logistics Cartella
  • (e-learning): 1.1.1 Introduction to LMD Cartella
  • (e-learning): 1.1.2 A bit of history Cartella
  • Unit 1.2: The main stakeholders of a typical supply chain LMD Cartella
  • (document): 1.2.1 Stakeholders of the Urban Logistics Cartella
  • (e-learning): 1.2.2 Supply Chain Actors Cartella
  • (e-learning): 1.2.3 Public Authorities Cartella
  • (e-learning): 1.2.4 Demand Side Actors Cartella
  • (document): 1.2.5 Environmental Regulation Bodies Cartella
  • Unit 1.3: Variety of product flows in the LMD ecosystem Cartella
  • (e-learning): 1.3.1 Different types of products and flows Cartella
  • (e-learning): 1.3.2 Express, courier and postal services Cartella
  • (e-learning): 1.3.3 Retail Outlets distribution Cartella
  • (e-learning): 1.3.4 Hotel and Catering services Cartella
  • (e-learning): 1.3.5 Waste Management Cartella
  • (e-learning): 1.3.6 Construction and road services Cartella
  • Unit 1.4: Characteristics and complexity of urban freight logistics Cartella
  • (conference): 1.4.1 A Specific Ecosystem to Deal with Cartella
  • (document): 1.4.2 Public Space Sharing Cartella
  • (document): 1.4.3 Infrastructure Measures Cartella
  • (document): 1.4.4 Regulatory measures Cartella
  • (document): 1.4.5 Environmental Goals and Targets Cartella
  • (document): 1.4.6 Environmental Regulations in Urban Areas Cartella
  • Practical Activities Cartella
• CHAPTER 2 :: LMD logistics operations and impacts
  

  CHAPTER 2 :: LMD logistics operations and impacts

  Logistics in the urban environment require understanding the constraints of operations within a specific frame, and the possibilities of operators, both working within the same supply chain or in parallel. It is therefore necessary to apprehend one’s parameters in order to design the best possible operations, that will optimise time, costs and environmental impact
  

  • Unit 2.1: Equipment & tools of urban logistics Cartella
  • (e-learning): 2.1.1 Introduction to transport modes available to LMD Cartella
  • (document): 2.1.2 Internal combustion engine vehicles Cartella
  • (document): 2.1.3 Clean and zero-emission vehicles Cartella
  • (document): 2.1.4 Multimodal distribution models Cartella
  • Unit 2.2: Last Mile Distribution schemes Cartella
  • (conference): 2.2.1 Presenting a LMD model Cartella
  • (document): 2.2.2 The very last mile flow: customer-oriented service Cartella
  • (document): 2.2.3 Getting products near the delivery point Cartella
  • (document): 2.2.4 Optimising operations near the city Cartella
  • Unit 2.3: Trends in last mile delivery operations Cartella
  • (document): 2.3.1 Traffic flow and congestion Cartella
  • (document): 2.3.2 Consumer behaviour and expectations Cartella
  • (document): 2.3.3 Regulations in the city Cartella
  • (document): 2.3.4 Technology trends Cartella
  • (document): 2.3.5 Impact of disruptive events on LMD Cartella
  • Unit 2.4: Societal demands and trends Cartella
  • (e-learning): 2.4.1 Definition od sustainability and sustainable development Cartella
  • (e-learning): 2.4.2 Sustainable development goals Cartella
  • (e-learning): 2.4.3 Doughnut economics Cartella
  • (e-learning): 2.4.4 Corporate Social Responsibility Cartella
  • (document): 2.4.5 The European Green Deal Cartella
  • Unit 2.5: Environmental and social impacts of LMD logistics Cartella
  • (e-learning): 2.5.1 Pollution and Climate Change Cartella
  • (document): 2.5.2 Measures indicators environmental sustainability Cartella
  • (document): 2.5.3 Reverse logistics operations and models Cartella
  • (conference): 2.5.4 Reverse logistics environmental impacts Cartella
  • (conference): 2.5.5 Customers expectations and requests Cartella
  • (document): 2.5.6 Attractivity and working conditions in LMD Cartella
  • (document): 2.5.7 Social Utility of LMD for society Cartella
  • Practical Activities Cartella
• CHAPTER 3 :: Trends for more effective LMD logistics
  

  CHAPTER 3 :: Trends for more effective LMD logistics

  Logistics is among the most flexible and dynamic working sectors in the modern economy, as its adaptability is at the core of its performance. While each economic actor is designing its own marketing strategies, the stakeholders of last mile distribution strongly depend on their clients’ requirements. Often, they need to take into consideration several societal trends at the same time,  while pursuing the goal to reduce the negative externalities of logistics and last mile delivery.
  

  • Unit 3.1: Logistics coping mechanisms in the urban environment Cartella
  • (document): 3.1.1 Organisation and methods vs technology Cartella
  • (conference): 3.1.2 Adapting distribution model to new area Cartella
  • (conference): 3.1.3 Investing in collaboration Cartella
  • Unit 3.2: Information management: the key to success Cartella
  • (e-learning): 3.2.1 New technologies impact on society Cartella
  • (document): 3.2.2 Technologies most fit for LMD logistics Cartella
  • (document): 3.2.3 Information collection in LMD Cartella
  • (conference): 3.2.4 Mutual benefits of information management Cartella
  • Unit 3.3: Corporate Social Responsibility trends Cartella
  • (document): 3.3.1 Enterprises effort towards a virtuous impact Cartella
  • (conference): 3.3.2 Evolution of shippers strategy Cartella
  • (document): 3.3.3 Labels and certifications to acknowledge CSR logistics Cartella
  • Unit 3.4: Improving logistics' effectiveness & impact Cartella
  • (document): 3.4.1 Optimising logistics operations Cartella
  • (document): 3.4.2 Urban drivers behaviour Cartella
  • (document): 3.4.3 Increasing stress resistance of LMD operators Cartella
  • (document): 3.4.4 Investing in new technologies Cartella
  • (document): 3.4.5 Switching to new energy modes Cartella
  • (document): 3.4.6 Influencing circular ecoonomy flows Cartella
  • (document): 3.4.7 Raising consumers awareness Cartella
  • (document): 3.4.8 Freight quality partnership Cartella
  • Practical Activities Cartella
• Serious Game
  

  Serious Game

  • Serious Game URL
  • User Guide File